'Managers must find a balance': Report claims businesses might need to get HR involved to make workers use AI

Date:
Thu, 05 Mar 2026 13:15:00 +0000

Description:
Around twice as many managers than regular employees experiment with AI mangers hold the key to broader AI adoption.

FULL STORY ======================================================================Copy link Facebook X Whatsapp Reddit Pinterest Flipboard Threads Email Share this article 0 Join the conversation Follow us Add us as a preferred source on Google Newsletter Tech Radar Get the TechRadar Newsletter Sign up for
breaking news, reviews, opinion, top tech deals, and more. Contact me with news and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over. You are
now subscribed Your newsletter sign-up was successful An account already exists for this email address, please log in. Subscribe to our newsletter Managers play a crucial role in how effectively organizations deploy AI HR teams need to support managers and help unlock AI-related business impacts Companies also need to guide workers on what to do with the time they save when using AI Gartner has revealed new research claiming most workers are reluctant to get fully on board with AI, with around half (46%) of managers experimenting with artificial intelligence compared with just a quarter (26%) of regular employees.

The research notes how AI isn't the silver bullet which will revolutionize productivity in the workplace, and workers aren't suddenly changing how they work after employing AI aids. And that's if they use AI tools at all 86% of managers say they face some sort of challenge when it comes to encouraging teams to use the technology. You may like New report on AI adoption warns workers could face more complex responsibilities for lower pay From SaaS to AI: the technological and cultural shifts leaders must confront Bosses are getting tired of AI at work, and preferring to hire humans for "specialist" roles once again Workers aren't jumping to adopt AI, it seems It seems many workers lack a lot of direction when it comes to using AI, with many organizations expecting employees to figure out how to use AI themselves. The Gartner report encourages managers to guide teams on how AI actually fits
into their real-world processes.

Additionally, only 7% of the companies surveyed provide guidance to workers
on how they should use the time they save by using AI.

Gartner also links employee pushback to layoffs with many companies reducing workforces in response to rising costs and AI efficiencies, workers may fear that a mass AI rollout could threaten their jobs.

"Thus far, HR has largely focused on empowering employees to explore, learn and innovate with AI and have overlooked the role of the manager in driving effective use of AI tools," Senior Principal Carmen von Rohr wrote. Are you a pro? Subscribe to our newsletter Sign up to the TechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed! Contact me with news and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors By submitting
your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.

Looking ahead, the report urges HR departments to focus on supporting managers, who are seen are key drivers of AI adoption, with the right training, guidance and tools.

"Once employees are saving significant blocks of time through AI use, that saved time will need to be effectively redeployed," von Rohr added, noting that HR should also help mangers identify how to capitalize on AI's productivity benefits to generate more business impact. Follow TechRadar on Google News and add us as a preferred source to get our expert news, reviews, and opinion in your feeds. Make sure to click the Follow button!

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Link to news story: https://www.techradar.com/pro/managers-must-find-a-balance-report-claims-busin esses-might-need-to-get-hr-involved-to-make-workers-use-ai


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