'Very frustrating': Sky users say an ITV X bug is making the channel 'unusable', but Sky says it's now fixed

Date:
Mon, 01 Jun 2026 16:39:29 +0000

Description:
Sky says it's now resolved an annoying 'skipping' issue affecting the ITV X
on Sky Glass, but not everyone is convinced.

FULL STORY ======================================================================Copy link Facebook X Whatsapp Reddit Pinterest Flipboard Threads Email Share this article 0 Join the conversation Follow us Add us as a preferred source on Google Newsletter Subscribe to our newsletter Sky Glass has a major ITV X issue that's now been confirmed by Sky The bug sees the ITV X app skip to the end of programmes A Sky spokesperson says the problem "should now be
resolved" If you've been experiencing a frustrating issue with your Sky Glass TV and the ITV X app recently, you're not alone. Fortunately, Sky now says
its support team has fixed a bug that saw the channel's app jumping to the
end of shows.

The problem was first raised in a popular Sky Community post on May 27, where a Sky Glass owner complained that hitting fast forward on the adverts saw the ITV X app jumping to the end of the show they were watching. Dozens of other Sky Glass owners chimed in to say that they were also experiencing the frustrating bug. One person said it was making ITV X "effectively unusable", as it was not only jumping to the end of a show, but also to the start and halfway point once the titles had finished. Latest Videos From You may like Windows 11 update breaks Edge here's what to do if you're affected Netflix made a big change to its Apple TV app, removing a ton of functions Pixel owners hit by new issue, despite 'positive news' about boot loop bug

According to some commenters, similar problems have also recently hit the ITV X app on the Sky Q and Sky Stream boxes. However, as of 4.36pm GMT, a Sky employee said "our Support teams have confirmed that the problem should now
be resolved". Is it definitely fixed? (Image credit: Getty Images- Tom Jenkins) Given the fix was only confirmed less than an hour ago, it may take
a little while for it to roll out. But not everyone is convinced that it's been resolved two commenters have already replied to say they're still experiencing problems.

The bug has been particularly disruptive as it seems to have been hitting
both those who've paid for Sky's Ad Skipping feature (which costs 6 per
month) and those who haven't. One commenter said shows were jumping forward "after an ad break, or after pausing playback, but sometimes while watching
as well".

Aside from not skipping ads, the only solution that seems to have worked for some is resetting the app. This involves pressing the Home button on your Sky remote, then going to Settings > System management > Resets and updates , and then choosing 'Refresh apps'. Get daily insight, inspiration and deals in
your inbox Sign up for breaking news, reviews, opinion, top tech deals, and more. Contact me with news and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.

Still, now Sky has confirmed that the issue is resolved, you shouldn't even need to do that. Are you still having problems with the ITV X app on Sky? Let us know by voting in the poll below. Follow TechRadar on Google News and add us as a preferred source to get our expert news, reviews, and opinion in your feeds.



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Link to news story: https://www.techradar.com/tech/very-frustrating-sky-users-say-an-itv-x-bug-is- making-the-channel-unusable-but-sky-says-its-now-fixed


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