Many companies are struggling to fully trust AI at work - especially when there's no human involved

Date:
Wed, 22 Jul 2026 09:25:47 +0000

Description:
TeamViewer report claims 95% of workers are concerns about AI operating without a human in the loop most AI agent users set strict guardrails.

FULL STORY ======================================================================Copy link Facebook X Whatsapp Reddit Pinterest Flipboard Threads Email Share this article 0 Join the conversation Follow us Add us as a preferred source on Google Newsletter Subscribe to our newsletter TeamViewer report finds 71% of autonomous AI users set guardrails, but 61% wouldn't even use autonomous AI
to begin with The average worker spends 2+ hours per week validating AI
output Security and privacy could have the biggest impact New TeamViewer research positions trust as the latest major barrier to AI adoption, with workers generally viewing the tool positively but struggling to hand over
full independence to it.

Today, three in four workers use AI daily and only 3% say they don't see any noticeable workplace benefits, but nearly all (95%) respondents have at least some concern about AI operating without a human in the loop. This struggle speaks to AI's evolution from generative to agentic, with workers most concerns about the autonomy of AI agents over AI's actual ability to produce results. Latest Videos From Watch full video here: Agentic AI's biggest barrier is trust Three in five (61%) said they'd prefer AI to take no independent action, with only around one-third (35%) willing for it to act autonomously on their behalf. Most of that group (71%) are only comfortable with AI handling defined tasks, confirming that safety and guardrails are a necessity.

As for trust's impact on productivity, more than half (56%) often or always verify AI outputs before relying on them, spending an average of two hours
per week checking AI-generated work. You may like New study finds people are becoming more accepting of AI - just about More and more businesses are struggling to deal with 'uncontrolled' AI Report claims most of us now trust
a personal AI agent more than a best friend

"The real opportunity is to use AI and automation to prevent disruption, improve digital experiences, and free people to focus on higher-value work," CEO Oliver Steil wrote.

Strong security and privacy protections would have the biggest impact in making autonomous AI more acceptable, followed by notifications before significant changes are made, restrictions on what information AI can access, agent activity monitoring tools and the option to reverse any actions. Are
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"The next step is designing systems that know when to act, when to wait, and when to bring people into the decision," Chief Product and Technology Officer Mei Dent added. Follow TechRadar on Google News and add us as a preferred source to get our expert news, reviews, and opinion in your feeds.



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Link to news story: https://www.techradar.com/pro/many-companies-are-struggling-to-fully-trust-ai- at-work-especially-when-theres-no-human-involved


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