OpenAI admits ChatGPT in Siri was dramatically underperforming

Date:
Thu, 24 Sep 2026 14:49:20 +0000

Description:
OpenAI says usage of Apple Intelligence was minimal and its ChatGPT tie-in persistently underperformed.

FULL STORY ======================================================================Copy link Facebook X Whatsapp Reddit Pinterest Flipboard Threads Email Share this article 0 Join the conversation Follow us Add us as a preferred source on Google Newsletter Subscribe to our newsletter OpenAI has filed court
documents against Elon Musks xAI The papers reveal that ChatGPTs integration with Siri was disappointing OpenAI alleges that barely anyone was using Apple Intelligence If youve noticed an improvement in Siris abilities on your Apple device, you might have Google to thank for that, as its Gemini artificial intelligence (AI) now powers much of what Siri AI can do . Rival services
like ChatGPT have also found their way into iOS but new court documents reveal why that particular partnership has struggled to get off the ground.

The court filings were made in relation to OpenAIs ongoing dispute with Elon Musks rival xAI firm (now known as SpaceXAI ). In the documents, OpenAI alleges that, by the time xAI filed its complaint against OpenAI, it was
clear that Apples integration of ChatGPT was dramatically underperforming.
The papers then go on to imply that this was not just some one-off failure. Instead, the Apple integration was persistently underperforming, OpenAI alleges. Latest Videos From TechRadar Watch full video here:

Apple added ChatGPT integration to Siri in December 2024, but this required a multi-step opt-in process. That could be one reason for the substandard performance of the link-up, with a degree of friction slowing users down in their attempts to harness OpenAIs tool.

Much of this section of the court filings is redacted, so its difficult to know exactly what was going on between Apple and OpenAI. But it seems clear that, at least from the latters perspective, the results were severely underwhelming. You may like I compared Siri AI to Gemini on Android here
were the results OpenAI vs Apple text messages reveal even Apple isnt protected from brain drain Apple vs OpenAI lawsuit: 8 bombshell accusations and what they could mean What might have been (Image credit: Getty Images) When Apple Intelligence first launched, Apple provided users with an option
to tap into ChatGPT if they needed something a little more powerful. For example, this was an option in Visual Intelligence , providing extra context and help with the images you shot with your iPhones camera.

Yet OpenAIs legal filing makes it clear that barely anyone was using any of ChatGPTs tie-ins with Apple Intelligence. OpenAI describes the effect the integration had on competitors (like xAI) as being indisputably de minimis . It added that its own expert, Dr. Catherine Tucker, calculated the share of GenAI consumers who accessed ChatGPT through Apple Intelligence and found it to be consistent with OpenAIs internal view that Apple Intelligence saw minimal usage. Get daily insight, inspiration and deals in your inbox Sign up for breaking news, reviews, opinion, top tech deals, and more. Contact me
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That hints that the problem might not have just been limited to ChatGPTs integration with Apple devices, but with Apple Intelligence as a whole.
Apples AI system was woefully underdone when it first arrived and clearly lagged behind its rivals. First impressions matter, and if most people were left unconvinced by Apple Intelligence, ChatGPT might have suffered the knock-on effects among Apples customers.

Did ChatGPT lose out because Apple fans had to dive into the Settings app on their device, find the relevant section and laboriously wade through several steps in order to enable ChatGPT? Because Siris limitations dragged ChatGPT down with it? Or did users simply prefer to launch ChatGPTs standalone app instead?

We dont know the answer to that, at least not right now. But with Siri
getting a glow-up under the Siri AI banner, it feels clear to me that Apple wants a fresh start for its AI efforts. Maybe things would have been
different for OpenAI had it integrated with the more powerful Siri AI rather than the underbaked Apple Intelligence. But with Siri AI righting many of the wrongs of Apple Intelligences fudged launch, OpenAI may be left ruing what might have been. Follow TechRadar on Google News and add us as a preferred source to get our expert news, reviews, and opinion in your feeds. The best laptops for all budgets Our top picks, based on real-world testing and comparisons

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Link to news story: https://www.techradar.com/ai-platforms-assistants/openai-admits-chatgpt-in-sir i-was-dramatically-underperforming-and-it-reveals-just-how-little-we-were-usin g-apple-intelligence


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